Terms of Service

1️⃣Definitions

• Company: PetHugApparel (Cora Merlos), 15018 Goodhue St, Whittier, CA 90604, United States.
• Website: https://pethugapparel.com
• Products/Services: Owl-themed apparel, Christmas collections, accessories, and related e-commerce tools.
• Customer / You: Any person or entity purchasing or using our Website.

2️⃣Eligibility & User Responsibilities

• You must be 18 years or older or have parental/guardian consent to make purchases.
• You agree to provide accurate, up-to-date information during checkout.
• You may not use our Website for fraudulent, abusive, or unlawful activity.

3️⃣Orders, Pricing & Payments

• We reserve the right to decline or cancel any order suspected of fraud, pricing error, or unauthorized activity.
• We accept secure payment options through PayPal
• All prices are in U.S. dollars (USD). Sales tax and shipping fees will be displayed at checkout.

4️⃣Processing, Shipping & Delivery

• Standard processing takes 1–5 business days.
• Orders typically arrive within 7–15 business days for domestic shipping.
• A tracking link will be emailed once your package ships. Once handed to the carrier, risk of loss transfers to you.
• During the holiday season, please order early to ensure timely delivery of your Christmas gifts! 🎁🐱

5️⃣Cancellations, Returns & Refunds

• You may cancel or change your order within 12 hours of purchase.
• Returns are accepted within 30 days of delivery if items are unused and in original packaging.
• Refunds are processed within 10 business days to the original payment method (Paypal).
• Customers are responsible for return shipping unless the item is defective or incorrect.

7️⃣Intellectual Property

All Website content, including text, images, designs, and logos, is the intellectual property of PetHugApparel. You may not copy, reproduce, or distribute content without our written permission.

🔟Limitation of Liability

To the fullest extent permitted by law, PetHugApparel shall not be liable for indirect, incidental, or consequential damages arising from your use of our Website or products. Our liability is limited to the amount paid by you for the relevant order.

1️⃣1️⃣Disclaimer of Warranties

All products and services are provided “as is.” We do not guarantee that products will meet your expectations or that Website operation will be uninterrupted. Colors and sizes may vary slightly due to screen settings or manufacturing tolerances.

1️⃣6️⃣Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts located in Los Angeles County, California.

1️⃣7️⃣Changes to These Terms

We may update these Terms periodically. Updates will be posted here with a new “Last Updated” date. Continuing to use the Website after changes means you accept the updated Terms.